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1. General information

This Privacy Policy explains how SIA ARTEC (ART Electro Company) processes personal data when you visit the website artec.lv, contact us, request our services or apply for job vacancies. We process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR) and the laws of the Republic of Latvia.

2. Data controller and contact details

The data controller is:

  • SIA ARTEC
  • Registration number: 40103879712
  • Registered address: Cesvaines iela 4, Riga, LV-1073, Latvia
  • Email: artec@artec.lv
  • Phone: +371 22557399

3. What personal data we process

  • Contact data – first name, last name, email address, phone number, company name and the content of the message you send us via the contact form, email or phone.
  • Service request and contract data – site address, description of your request, company details and other information necessary to prepare an offer and perform a contract.
  • Job application data – first name, last name, contact details, CV, cover letter, information on education, qualifications and work experience, and any other information the candidate voluntarily provides.
  • Technical data – IP address, browser and device type, time of visit, pages viewed and cookie identifiers.
  • Social media data – if you contact us via Facebook or Instagram, we see the information you have made available and sent to us.

4. Purposes and legal bases for processing

  • Responding to your questions and requests – legal basis: steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR) and our legitimate interest in communicating with you (Article 6(1)(f)).
  • Preparing offers, concluding and performing contracts, processing invoices – performance of a contract (Article 6(1)(b)) and compliance with legal obligations, including accounting and tax requirements (Article 6(1)(c)).
  • Recruitment – steps taken at the candidate’s request prior to entering into an employment contract (Article 6(1)(b)) and our legitimate interest in evaluating candidates (Article 6(1)(f)). We ask for your consent (Article 6(1)(a)) if we wish to keep your data beyond the specific recruitment process.
  • Website operation and security – our legitimate interest in keeping the website secure and functioning properly (Article 6(1)(f)).
  • Website analytics and marketing (if used) – your consent given through the cookie notice (Article 6(1)(a)).
  • Establishing, exercising and defending legal claims – our legitimate interest (Article 6(1)(f)).

5. Recipients of data

We do not sell your personal data. Data may be disclosed only to the extent necessary for the purposes described above, to the following categories of recipients:

  • service providers that provide website hosting, maintenance, email and IT services;
  • accountants, auditors, legal advisers and financial institutions;
  • subcontractors and business partners, where necessary to fulfil an order;
  • public authorities, law enforcement and courts, where required by law;
  • third-party services embedded in the website (for example, Google Maps, social media links).

6. Transfers outside the EU/EEA

If any of our service providers (for example, Google or Meta) process data outside the European Union or the European Economic Area, we ensure that the transfer is based on the mechanisms provided for by the GDPR, such as an adequacy decision of the European Commission or standard contractual clauses.

7. Retention periods

  • Contact and enquiry data – up to 12 months after the last communication, if no contract is concluded.
  • Contracts and accounting documents – for the periods set by law (generally up to 5 years or longer where required).
  • Job applications – until the end of the recruitment process and no longer than 6 months afterwards; with your consent, longer but no more than 24 months.
  • Cookies – according to the lifetime of the specific cookie.
  • Data related to legal claims – until the claims are resolved and the relevant limitation period has expired.

After these periods expire, data is deleted or anonymised.

8. Cookies

The website uses cookies – small text files stored on your device. Cookies are used for the following purposes:

  • Strictly necessary cookies – ensure basic website functionality, security and the storage of your cookie choices. Consent is not required for these.
  • Functional cookies – remember your choices, such as language.
  • Analytics and marketing cookies – used only with your consent, to understand how the website is used and to improve it.

You can change your cookie settings or delete cookies in your browser settings. Please note that disabling certain cookies may affect how the website works. The website may contain embedded third-party content (such as Google Maps) that may use its own cookies in accordance with those parties’ privacy policies.

9. Your rights

Under the GDPR, you have the right to:

  • access your personal data and receive a copy of it;
  • rectify inaccurate or incomplete data;
  • request erasure of your data (“right to be forgotten”) where the conditions set out in the GDPR apply;
  • restrict the processing of your data;
  • object to processing based on legitimate interests;
  • receive the data you provided in a structured, commonly used format (data portability), where processing is based on consent or a contract;
  • withdraw your consent at any time where processing is based on it; withdrawal does not affect the lawfulness of processing carried out before it.

To exercise your rights, write to artec@artec.lv. We will respond within one month of receiving your request. To protect your data, we may ask you to verify your identity.

10. Complaints

If you believe that the processing of your personal data infringes applicable law, you have the right to lodge a complaint with the supervisory authority – the Data State Inspectorate of Latvia (Datu valsts inspekcija), Elijas iela 17, Riga, LV-1050, www.dvi.gov.lv, info@dvi.gov.lv. We encourage you to contact us first so that we can address your concern.

11. Data security

We implement reasonable technical and organisational measures to protect your personal data against accidental or unlawful loss, misuse, unauthorised access, disclosure or destruction. Access to personal data is limited to employees and partners who need it to perform their duties.

12. Automated decision-making

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you.

13. Links to other websites

Our website may contain links to other websites, including social networks (Facebook, Instagram). We are not responsible for the privacy practices of those websites and recommend that you read their privacy policies.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version is always available on artec.lv and shows the date of the last update.

15. Contact us

If you have any questions about the processing of personal data, please contact us: artec@artec.lv, phone +371 22557399, Cesvaines iela 4, Riga, LV-1073, Latvia.